Explain the benefits derived from involvement of people to improve their organizations' performance. 5
The ISO-9001(2000) Standard encourages the adoption of a process approach to quality management. How the organizations implement this approach to their quality management systems? 3
List down any five steps as suggested by Juran for quality improvement?5
How can managers ensure value to the customer? 5
What were the contributions of Juran to total quality management? 3
The ISO-9001(2000) Standard encourages the adoption of a process approach to quality management. How the organizations implement this approach to their quality management systems? 3
List down any five steps as suggested by Juran for quality improvement?5
How can managers ensure value to the customer? 5
What were the contributions of Juran to total quality management? 3