Which one of the following is the basis of Courtesy?
Inclined attitude
Biased attitude
You-attitude
Offensive attitude
What types of communication are usually used at workplace?
Instructions & Progress reports
Project proposals
Memos & Business letters
All of the above
Choose the correct option from the following:
Which of the following is not a consideration for analyzing your audience after you speak?
Verbal responses
Attitude responses
Nonverbal responses
Behavior responses
Choose the best option:
Order letters are often combined with a request for ____________.
loan
credit
advance
None of the above
Choose the best option from the following:
In bad news messages, you as a business person need to help your audience understand that under the circumstances, your decision was ----- and reasonable.
unfair
confused
fair
refreshing
Which one of the following options can best be defined as Stylistic Accuracy?
the sensible use of dialogue to express meaning
the hasty use of speech to convey meaning
the careful use of language to express meaning
the careful use of ideas to express meaning
Choose the correct option from the following:
The paragraph is one of the most powerful instruments of _____________.
Coherence
Clarity
Completeness
Accuracy
Choose the correct option from the following:
Credit references are generally used to determine the creditworthiness of a _______ . person or individual
company
factory
all of the above
Choose the best option.
In a business letter, end notations are usually written at the _______.
bottom of the last page
start of the last page
middle of the last page
all the above places
Identify the type of the following sentence:
I tried to speak Spanish, and my friend tried to speak English.
Complex-compound sentence
Compound sentence
Simple sentence
Complex sentence
What do you know about ‘Adjustment Requests’?
2 marks
What information is required in the ‘Front Matter’ of an Application letter?
2 marks
What are the elements of business letters?
3 marks
What are the guidelines for ‘Requesting References’?
3 marks
Describe ‘Structural Clarity' and 'Contextual Clarity' briefly.
5 marks
Write a brief note on ‘credit reference’.
5 marks
Differentiate between Direct and Indirect Approach.
5 marks
Inclined attitude
Biased attitude
You-attitude
Offensive attitude
What types of communication are usually used at workplace?
Instructions & Progress reports
Project proposals
Memos & Business letters
All of the above
Choose the correct option from the following:
Which of the following is not a consideration for analyzing your audience after you speak?
Verbal responses
Attitude responses
Nonverbal responses
Behavior responses
Choose the best option:
Order letters are often combined with a request for ____________.
loan
credit
advance
None of the above
Choose the best option from the following:
In bad news messages, you as a business person need to help your audience understand that under the circumstances, your decision was ----- and reasonable.
unfair
confused
fair
refreshing
Which one of the following options can best be defined as Stylistic Accuracy?
the sensible use of dialogue to express meaning
the hasty use of speech to convey meaning
the careful use of language to express meaning
the careful use of ideas to express meaning
Choose the correct option from the following:
The paragraph is one of the most powerful instruments of _____________.
Coherence
Clarity
Completeness
Accuracy
Choose the correct option from the following:
Credit references are generally used to determine the creditworthiness of a _______ . person or individual
company
factory
all of the above
Choose the best option.
In a business letter, end notations are usually written at the _______.
bottom of the last page
start of the last page
middle of the last page
all the above places
Identify the type of the following sentence:
I tried to speak Spanish, and my friend tried to speak English.
Complex-compound sentence
Compound sentence
Simple sentence
Complex sentence
What do you know about ‘Adjustment Requests’?
2 marks
What information is required in the ‘Front Matter’ of an Application letter?
2 marks
What are the elements of business letters?
3 marks
What are the guidelines for ‘Requesting References’?
3 marks
Describe ‘Structural Clarity' and 'Contextual Clarity' briefly.
5 marks
Write a brief note on ‘credit reference’.
5 marks
Differentiate between Direct and Indirect Approach.
5 marks
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